收到商品後，請於 7日內 提出退換貨申請（不包含例假日）。

Please submit a return or exchange request within 7 days of receiving the product (excluding holidays).

商品需保持全新狀態，包含完整包裝、配件及發票。如商品已使用或損壞，將無法受理退換貨。

The product must remain in brand-new condition, including complete packaging, accessories, and the original invoice. Used or damaged items will not be eligible for return or exchange.

個人化定制商品、已拆封的消耗品、特殊促銷商品。

Customized items, opened consumables, and special promotional products are not eligible for return or exchange.

1. 聯繫客服提交申請，提供訂單號及商品照片。

2. 待客服核實後，將提供退貨地址或後續處理方式。

3. 寄回商品後，請提供物流單號，便於追蹤。

1. Contact customer service to submit your request with the order number and product photos.

2. Once verified, the customer service team will provide the return address or further instructions.

3. After shipping the item back, provide the tracking number for follow-up.

因商品瑕疵或寄錯的退換貨，運費由我們承擔。非上述原因需自行負擔來回運費。

For returns or exchanges due to defects or incorrect items, we will cover the shipping fees. For other reasons, customers are responsible for the round-trip shipping costs.

退款將於收到商品後的 5-10個工作日內 處理完成，款項將原路退回。

Refunds will be processed within 5-10 business days after the returned item is received and will be issued via the original payment method.

請妥善包裝退回的商品，避免二次損壞。如有問題，請及時聯繫客服。

Please ensure the returned product is securely packaged to avoid further damage. Contact customer service if you have any concerns.